About Penn'Ty Bio
The story of Penn'Ty Bio
If you arrived on this page, you are curious to know more about our beautiful Penn'Ty Bio company. And you're right, I'm the first to do the same when I make a purchase on the internet.
So, to start, here's my head! My name is Quentin Dufil and I have been the manager of Penn'Ty Bio since autumn 2013.
Created in 2001
Penn'Ty Bio, is a company created in 2001 by my parents.
During the first years, the activity is dedicated to the sale of organic products for the garden and vegetable garden. No website, only live sales on local markets and some large public lounges.
Diversification of the range
Fast enough, my parents diversify the range of products offered. They add essential oils, floral waters and electric diffusers. Then cosmetics and maintenance products for the house come quickly enough to complete the whole.
Creation of the online store
♪ 2005, creation of the internet shop https://www.penntybio.com. Our products can now be ordered everywhere in France and abroad. Over the years, strong partnerships are in place with our suppliers.
Penn'Ty Bio creates products to its brand
In order to meet a growing demand from our customers, we create in 2009, one range of natural insecticides and repellents.
Under our own brand Penn'Ty Bio, we offer insecticides and repellents without any synthetic product, product from the petrochemical industry, additive or synergizing revealing itself harmful to man and nature. These products are very successful. Over the years we expand the range with always as imperative, the respect for Man and Nature.
In 2013, my parents decided to retire. That's when I get into the adventure. After 15 years of designing and realizing landscaped developments for individuals and communities, I decided to continue the activity of Penn'Ty Bio, driven by my strong ecological convictions.
After more than 10 years of existence in the Pays de Loire, it is in the beautiful countryside of Ille and Vilaine that the story Penn'Ty Bio will continue. After the development of a 1878 house in a professional space and the relocation of the entire stock and furniture, I am ready to resume the torch.
New version of the website
In order to make the website more user-friendly and ergonomic, I am working on a new version that sees the day in spring 2014. You can now have a much more navigational fluidity adapted to smartphone formats, easily view product sheets, thematic folders and benefit, among other things, from a loyalty program.
2019 : My partner, Sophie, joins me in the Penn'Ty Bio adventure
After a strong training in Science and Environmental Management and 2 conversions including one in trade, Sophie wanted to combine her environmental convictions with her skills in customer relationship and sales. It is now two that we answer your questions, prepare your parcels, receive the orders of our suppliers, carefully select new products and manufacturers and especially develop new products to our brand.
If you need any information and we do not respond to the telephone hours (between 2:00 p.m. and 6:00 p.m.), don't hesitate to leave us a message because we may be at the top of an escabeau or leave your parcels to the carrier. We will not fail to recall you quickly.
I grew up in an environment where well-being and healthy products were part of my daily life. Thanks to my parents, I understood that what we eat, breathe and use every day influences our health and our planet. It is with these convictions and this love of nature that Penn'Ty Bio advances.
Passion: It's a trade we do by passion. Marketing products made with a very low impact on Man and Nature should be a standard. This conviction allows us to meet the challenges of the management of Penn'Ty Bio in order to satisfy our many clients.
Innovation and the taste of learning: Innovation and taste of learning are also founding values. The sale of innovative products and the creation of products in the field of insecticides and natural repulsives are at the heart of our concerns. Penn'Ty Bio products offer a real alternative to chemicals.
Integrity: Ethics that we set ourselves a guide to working and accompanying you.
Transparency: The Penn'Ty Bio catalogue deliberately favours quantity quality. We offer you a rigorous selection of organic products, responding to demanding specifications. We are seriously committed to the choice of manufacturers, preferring French and European productions, as well as short circuits.
Our vision of customer satisfaction
We try to meet your expectations as best as possible:
- Good products at the fair price
- Regular promotions
- Preparation and delivery of your parcels as quickly as possible (shipping the same day for orders placed before 10:30 am)
- An emergency solution with the delivery by Chronopost in 24 hours.
- A warm welcome to all your questions
- Custom advice
- Effective and reactive management of VAS